Archive for the ‘Customer Service’ Category

February 1st, 2012 - Posted by British Gas in Blog, Boilers, Customer Service, Energy, Gas, Home

Get the right boiler cover with these easy tips

Checking boiler

Boiler insurance, while not a legal requirement, is something that every UK household should seriously consider. The small investment is worth it for the peace of mind alone, let alone...

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January 20th, 2012 - Posted by British Gas in Blog, Customer Service, Electricity, Energy, Gas, Your Home

Are you getting the energy discounts you should?

warm home discount

It’s mid-January, and with the shortest days of winter behind us you may feel like the worst of the season is out of the way, but we all know that...

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January 19th, 2012 - Posted by British Gas in Blog, Boilers, Customer Service, Energy, Gas, Home

British Gas: Working to get you the best deal

radiator

At British Gas, we understand that the UK energy market can sometimes feel like a bit of a minefield. With so many companies competing for your attention, it might seem...

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December 17th, 2011 - Posted by British Gas in Customer Service, Energy

More Online Control for Direct Debit Customers

British Gas customers who choose to pay for their gas and electricity by fixed direct debit now have greater...

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November 29th, 2011 - Posted by British Gas in Customer Service

We’re Listening – The British Gas Customer Board

We're Listening - British Gas Customer Board

A year ago British Gas embarked on a nationwide journey to listen to our customers, touring high streets up and down the country, giving 40 customers the chance to...

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November 22nd, 2011 - Posted by British Gas in Customer Service

British Gas wins Best Online Services in uSwitch Customer Satisfaction Report

British Gas: Winner---best-online-services USwitch awards

British Gas has topped the uSwitch Customer Satisfaction Report as the best energy company in the UK for online services. The independent price comparison and switching service report,...

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August 12th, 2011 - Posted by British Gas in Customer Service

British Gas halts Doorstep Sales

British Gas today announces that its field sales agents will cease doorstep energy sales activity for an initial three-month period. This is in line with a request to all...

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June 6th, 2011 - Posted by British Gas in Customer Service, Electricity, Energy, Gas

We’re Listening

customer panel

A year ago we embarked on a nationwide journey to listen to our customers, touring high streets up and down the country, as well as giving 40 customers the chance...

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February 9th, 2011 - Posted by British Gas in Business, Customer Service, Energy, Micro Generation, Solar, Your Home

Sainsbury’s And British Gas Put Solar Panels In The Weekly Shop

Sainsburys_BG-5572
From today, Sainsbury’s customers can top up their weekly grocery shop with one-off purchases such as Solar Panels, to help them generate their own energy at home.

Sainsbury’s Energy, in...

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February 2nd, 2011 - Posted by British Gas in Customer Service, Energy, Your Home

Free Home Insulation (Loft or Cavity Wall) for British Gas Dual Fuel Customers

money

Did you know that £1 in every £4 spent heating our homes is wasted due to poor insulation?

Here at British Gas we know that households across the UK understand installing...

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